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146 million eBay users are changing passwords.

Posted by helen on May 21, 2014

its all over in the news:   ebay has been hacked early this year, and ebay is urging you to change passwords


146 million users are going crazy right now, everyone wants to change his password and secure his account, the result? many  users get this message:

Page not available

Ebay is asking its users to reset their passwords due to the unauthorized access to our corporate information network This may result in a delay of service due to the high traffic volume. We ask for your patience and that you return to eBay soon. In the meantime, please be assured that no activity can occur on your account until your password is reset.

and some can not log back into their accounts after changing their passwords… oops, haha!

I’ll say “Stay cool, stay calm, the worst is yet to come”,

there is no need to panic. it happened 2  months ago. if anything bad should happen to you, its already happened.  besides,  changing password doesnt really help.   hackers can log on to your account without a password.

my suggestion would be:  when all the craze is over, the sites (both eBay & PayPal) have less traffic, you should change the email addresses that you used to sign up with eBay & paypal.

As my knowledge, Hackers may have your eMail, full name and other personal info,  you will receive  phishing emails saying  “Dear (your full Name)” like the legitimate eBay or paypal emails say,  or other spam mails asking you to check out brand name luxuries. —I have received such eMails a month ago, and immediatly suspected someone has stole my personal info from Paypal or eBay sinice the sender knows my full name , as I only used that email for eBaying.  I tracked down the sender’s real location, its from Shenzhen, China.  but I m not saying “Shenzhen China” is the real hacker,  it could have bought these personal info from the Hackers–selling your info to thousands of marketers  is a way this Hackers make good money.


3 Responses to “146 million eBay users are changing passwords.”

  1. barbielea said

    Thanks for that explanation Helen. I also got Phishing emails about six weeks ago, which I forwarded on to Paypal.

    • helen said

      you are welcome, BarbieLea.
      unconfirmed sources said the compromise involved email addresses more than passwords, this database was hacked 2 months ago!

  2. helen said

    Letter from eBay:


    Dear eBay Member,

    To help ensure customers’ trust and security on eBay, I am asking all eBay users to change their passwords.

    Here’s why: Recently, our company discovered a cyberattack on our corporate information network. This attack compromised a database containing eBay user passwords.

    What’s important for you to know: We have no evidence that your financial information was accessed or compromised. And your password was encrypted.

    What I ask of you:
    Go to eBay and change your password. Changing your password may be inconvenient. I realize that. We are doing everything we can to protect your data and changing your password is an extra precautionary step, in addition to the other security measures we have in place.

    If you have only visited eBay as a guest user, we do not have a password on file.

    If you used the same eBay password on any other site, I encourage you to change your password on those sites too. And if you are a PayPal user, we have no evidence that this attack affected your PayPal account or any PayPal financial information, which is encrypted and stored on a separate secure network.

    Here are other steps we are taking: •As always, we have strong protections in place for both buyers and sellers in the event of any unauthorized activity on your account.
    •We are applying additional security to protect our customers.
    •We are working with law enforcement and leading security experts to aggressively investigate the matter.

    Here’s what we know: This attack occurred between late February and early March and resulted in unauthorized access to a database of eBay users that includes customers’ name, encrypted password, email address, physical address, phone number and date of birth.

    However, the file did not contain financial information. And, after conducting extensive testing and analysis of our systems, we have no evidence that any customer financial or credit card information was involved. We also have no indication of a significant spike in fraudulent activity on our site.

    We apologize for any inconvenience or concern that this situation may cause you. As a global marketplace, nothing is more important to eBay than the security and trust of our customers. We know our customers have high expectations of us, and we are committed to ensuring a safe and secure online experience for you on any connected device.

    Devin Wenig
    President, eBay Marketplaces

    © 2014 eBay Inc., 2145 Hamilton Avenue, San Jose, CA 95125

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