Helen's Doll Saga

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what has gone wrong?

Posted by helen on December 12, 2010

when you are in bad luck, everything goes against you.  even the website hosting service. since its weekend, no tech support from the web hosting  service company. I am not able to access to my website, the site has been down for a day.  so has the email service. All the photos on my ebay auction lists show as Red “X”s

dont you have days like this?  nothing looks right!!

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3 Responses to “what has gone wrong?”

  1. sandra said

    Uh oh, can you get a credit for an extra month from your web host?

  2. dollsaga said

    that’s hard, now the service is back, but 2 file folders have been lost. all the emails are erased.

  3. dollsaga said

    Okay, I post this for my future references:
    December 12, 2010, Server Crash
    12/13/2010, 8am EST: Due to the hard drive failure we were forced to recover all sites from a recent backup. All sites have been migrated to a new server and should be up and running. We are doing diagnostics on our old hard drive throughout the day to see if we can synch the most recent copy of your site.
    12/12/2010, 11pm EST: Unfortunately the server has suffered a hard drive failure. We are working on bring an alternative server online and doing a migration. We plan to have sites back up and running throughout the night.
    12/12/2010, 5pm EST: Over the past four hours we have been working on a server crash which is causing an outage for a large number of Mister.net clients. We are working to restore our services as soon as possible. Our support staff is inundated with trouble tickets but is working to address them all. We will continue to post messages here with updates.

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